Intercultural Communication & Diversity | Language Training | BerievementCounselling
Cristina Ramalho

What skills do I use to release individual resources?
I connect people and support them in their communication skills. The aim is to make communication more transparent, easier to experience and more accessible, so that people can meet each other in new ways. By outlining different perspectives, I enable my clients to develop a better understanding of the other person. People who wish to improve their communication skills are given practical methods and useful tools to make lasting progress.
My analytical skills help me to recognise communicative characteristics, to identify communicative potential in different contexts and to offer tailor-made programmes. This is done in an agile way and as part of a process. Whenever it is useful, the approaches are inspired by current, socially relevant trends. I combine experience-based knowledge with insights from current research and regularly attend further training courses by experts in the field.
Since 2022 I have also been offering further training in healthcare organizations, combining experience from grief work with experience from communication training. The aim of these courses is to enable diversity and culturally sensitive support in hospice and children's hospice work.
I am ...
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Interkultural Trainer
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Communication Trainer
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Trainer for Course Instructors „Letzte Hilfe“ (End-of-life care)
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Systemic Coach
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Bereavement Counseling
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Language Trainer
Education (selection)
June 2023
Course instructor trainer: Last Aid for Adults and Diversity in Last Aid
Letzte Hilfe gGmbH
November 2022
Course instructor training: Last aid for adults
Letzte Hilfe gGmbH
August 2019 - March 2021
Large basic qualification for grief counselling
TrauBe Cologne and Bundesverband Trauerbegleitung e.V.
2008-2010
Systemic coach
European Business School, Rheingau
2000 - 2008
Basic training in Theme-Centred Interaction / TCI
Ruth Cohn Institute, RCI, Wuppertal
2004-2006
Certificate Intercultural Trainer/Coach
Interculture e. V / Institute for Business Communication, University of Jena
1987-1991
Studies of Romance Philology and DaF (teaching degree)
Federal University of Ceará, Fortaleza, Brazil
Voluntary activities
Traube e.V. Köln
Leader of the Relatives Group (relatives of grieving Children)
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Working group on grief in the Workplace
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Diversity working group